At Bexhill Hearing Centre our focus goes far beyond hearing devices. We have a holistic approach to the whole of your hearing healthcare needs.
Wax Removal
This includes cerumen management - better known as ear wax removal. Excessive ear wax can cause pain, tinnitus, infection and hearing loss. When left for prolonged periods severe pressure can can even result in dizziness and vertigo.
Syringing
Traditionally, a GP will refer you to a nurse who will carry out a syringing treatment. This involves a powerful jet of water that should loosen the wax and backwash it out.Microsuction
However Ear Care professionals will always recommend microsuction and so do we.Above all else due to it being the safest, most effective, quickest and most comfortable method of removing ear wax. We have treated clients with over 20 years of wax build up following many unsuccessful trips to the GP surgery. The relief on their faces post treatment is always a pleasure to see.
Website, associated links and Social Media platforms # The content of the pages of this website is for your general information and use only and is subject to change without notice. # This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the personal information may be stored by us for use by third parties. # Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. # Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. # This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited. # All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. # Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. # From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). # Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. Returns, Exchanges and Refunds # In the unlikely event of the hearing instruments proving to be unsuitable, providing return is in new condition within 30 days of fitting, Bexhill Hearing Centre will refund the full cost of the hearing aid, minus all service costs incurred during testing, fitting and fine tuning, these costs wil be charged according to the "basic" performance level. # Adjustment appointments are conducted to the best of our abilities and we ensure each client leaves with a satisfactory result/correction. However the overall outcome to such changes is based on perception and preference to varying factors we cannot always account for. If the result of a service does not meet your expectations we must be notified of this withing 48 hours. In the event of this notification falling outside of 48 hours the client will be charged the full amount for an additional adjustment. The HearCare Membership # HearCare appointments are a maximum of 60 minutes each. Should an appointment overun it will be charged according to the clients perfomance level rate. # HearCare members may have a maximum of two appointments booked at any one time. # HearCare Members can cancel at anytime by sending an email to info@bexhc.com # If devices and HearCare are purchased on the same date, £50 per device will be dedcuted from the purchase price. # Superior level clients signing up to HearCare at the point of device purchase will begin their membership 24 months post purchase (superior level includes all the benefits of HearCare for 2 years). # Any appointments missed without 48 hours notice will be charged according to the clients perfomance level rate, and the HearCare membership will be suspended until the payment is made. # HearCare members will receive their years supply of batteries following the first monthly payment. # The years battery supply is based on an average use of 3 disposable cells per month, per device. If rechargeable devices are used 1 battery per device will be provided.
Anne Peterson, Payroll and Bookkeeping Privacy Policy At Bexhill Hearing Centre LTD we are committed to protecting and respecting your privacy This policy explains when and why we collect personal information, how we use it and how we keep it secure. # What personal data you we collect? When you want to make an appointment with us we will collect your name and personal details such as contact phone number and email address. We also keep records of your goods and services. We also keep records of your skin testing results and allergy information. # Why we collect it and how it is used. We may need to contact you in an emergency to make changes to your appointments. We record your past services and goods to provide a better continuation of service for you. We may contact you with appointment reminders and information about goods and services if you so wish. We adhere to our skin testing policy which means we must keep records of allergy testing. # Who it will be shared with. We don’t share any client data with any third parties # When and why it will be deleted. General client record cards will be deleted and destroyed after one year if you have no longer visited us. Skin testing results will be kept for four years and financial transactions will be kept for six years # What we will not use personal data for We will ask your consent to hold and use your data for the reasons listed above. You can opt out at any time. They will not be used for any other purpose.