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    • Hearing Health
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      • Home
      • Devices
      • Servicing
      • Hearcare
      • Hearing Health
      CONTACT
      • SERVICING PACKAGES

        Outstanding customer service that you can count on.

      • At Bexhill Hearing Centre we pride ourselves on outstanding customer service, and our client testimonials go some way to proving the lengths we go to, to ensure customer satisfaction.

         

        Service is key...

        When choosing to purchase hearing devices for the first time customers are often unaware of the level of interaction required between client and Audiologist and the time it takes to truly perfect the setup of these instruments.

         

        Furthermore, first time buyers often overlook ongoing maintenance and servicing. This is why experienced users more regularly seek out established, independent audiologists for ongoing support and future purchases.

         

        From the initial consultation and testing to future fine tuning and maintenance appointments; every interaction with a member of the BHC team is a pleasant one. We never rush clients nor do we have a large team, so you will always see the same friendly faces. For clients unable to make it to our centre we offer home visits within Kent and East Sussex; all of our equipment is portable and we frequently visit all of the local nursing homes in the area.

         

        You are not just buying a hearing device...

        With the purchase of any hearing device at BHC clients are also buying into a service level package. The below table outlines these packages and the ongoing costs, after 3 years at either the Essential, Advanced or Superior "tariff" clients will be charged according to the basic service level, or can choose to invest in our HearCare membership.

         

        Purchased before you found us...

        We also cater for clients who have purchased hearing devices elsewhere. BHC will take over their ongoing adjustments for a one off charge of £250.

      • __________

        Servicing Packages Level & Price Comparison

        Service Level ||| Non BHC ||| Non BHC ||| Essential ||| Essential ||| Advanced ||| Advanced ||| Superior ||| Superior


        Fitting ||| Single ||| Binaural ||| Single ||| Binaural ||| Single ||| Binaural ||| Single ||| Binaural


        Purchase price ||| NA ||| NA ||| £850 ||| £1,600 ||| £1,800 ||| £3,200 ||| £2,500 ||| £4,000


        Initial test/consult ||| £250** ||| £250** ||| £60* ||| £60* ||| £60* ||| £60* ||| £60* ||| £60*


        Maintenance ||| £25 ||| +£5 ||| £20 ||| +£5 ||| £10 ||| +£5 ||| £0 ||| £0


        Adjustment ||| £30 ||| +£5 ||| £25 ||| +£5 ||| £10 ||| +£5 ||| £0 ||| £0


        Retesting ||| £60 ||| £60 ||| £30 ||| £30 ||| £20 ||| £20 ||| £0 ||| £0


        Wax removal ||| £40 ||| +£20 ||| £40 ||| +£20 ||| £40 ||| +£5 ||| £0 ||| £0


        Travel for home visit ||| £20 ||| £20 ||| £20 ||| £20 ||| £20 ||| £20 ||| £20 ||| £20

        *initial consultation/testing charge refunded with purchase of any hearing device.

        **fee includes initial consultation, testing and acceptance onto BHC register.

      • No sales pressure...

        "I liked their professionalism and clarity. No sales pressure. On-going maintenance and helpfulness" Mr White

        BOOK AN APPOINTMENT

        ...23 years...

        "I have been using Bexhill Hearing Centre for the last 23 years and Mr Hellier has always provided me with up to date hearing aids to meet the constant changes to my hearing during that time" Mr Taylor

        BOOK AN APPOINTMENT

        ...help and advice...

        "It is important to look after your hearing particularly in later years all the help and advice needed can be had at Bexhill hearing centre." Mr Diamond

        BOOK AN APPOINTMENT

        ...heartily recommend...

        "I heartily recommend the service and the courtesy I received" Mr Howard

        BOOK AN APPOINTMENT

        ...no extra cost...

        "Mr Hellier spent considerable time with me at no extra cost ensuring that the many features on my device were correctly set for my particular needs." Mr Kitchen

        BOOK AN APPOINTMENT

        Wish I changed years ago...

        "I can vouch for the quality of service and knowledge. Wish I had changed years ago – you cannot put a price on better hearing – worth every penny." Mrs Smith

        BOOK AN APPOINTMENT

        ...effective and friendly...

        "The secretarial and reception staff have always proved to be effective and friendly, which supports the professional approach of Mr Hellier." Mr Salsbury

        BOOK AN APPOINTMENT

        ...sympathetic approach...

        "The first consultation is always the most difficult as it is an unnerving situation but their sympathetic approach helped a great deal." Mrs Neale

        BOOK AN APPOINTMENT

        ...excellent treatment...

        "I am very grateful for the excellent treatment and check ups. Thank you very much." Mrs Ford

        BOOK AN APPOINTMENT
      • GET IN TOUCH NOW

        Contact us today, and be hearing clearly again within the month.

        Bexhill Hearing Centre
        11 Sea Road,
        Bexhill On Sea,
        E Sussex, TN40 1EE
        Monday 9.00 to 17.00
        Tuesday 9.00 to 17.00
        Wednesday 9.00 to 13.00
        Thursday 9.00 to 17.00
        Friday 9.00 to 17.00
        *Closed 13.00 to 14.00
        01424 733030
        01424 733030
        info@bexhillhearingcentre.com
        Send

      Email.

      info@bexhillhearingcentre.com

      Phone.

      01424 733030

      Post.

      Bexhill Hearing Centre
      11 Sea Road,
      Bexhill On Sea,
      E Sussex, TN40 1EE

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